Shipping & Returns

Shipping

• Free Standard Shipping on all orders $50 and above
• Orders under $50 ship for a flat $5
• Standard Shipping: 7-15 business days
• Expedited Shipping: 5-10 business days ($9.99)
• Currently shipping to US addresses only
• All orders include tracking via email

30-Day Guarantee

If your dog doesn't love their FetchSphere, we'll give you a full refund. No questions asked. Just email us within 30 days of delivery.

How to Return

1. Email shopsgonow@gmail.com with your order number
2. We'll send you a return label (free for defective items)
3. Ship it back and we'll process your refund within 3-5 business days

Exchanges

Want a different color? Email us and we'll swap it out for free. Just pay return shipping.